Cassondra Vansprange

About Cassondra Vansprange

With over 20 years of experience across the healthcare and insurance landscapes, I have built my career on a simple premise: Excellence is not a goal; it is the standard.My journey began in clinical healthcare, providing me with a foundational understanding of the member experience that I have carried through 15 years in the insurance space. Today, I lead a division of Strategic Advisors focused on the retention and revenue growth of our most complex, high-profile jumbo accounts across the country.I thrive in a working leadership role where I can lead by example architecting multi-year, self-funded strategies for my own book of business while simultaneously mentoring the next generation of consultants. By combining clinical insights with sophisticated financial modeling and a relentless focus on service excellence, I help organizations transform their benefits from a line-item expense into a high-performing strategic asset.

Experience

1. Area Senior Vice President, Service Excellence & Strategic Consultant, Health & Welfare

   Gallagher

   Jan 2025 — Present

   I lead with a single guiding principle: Service Excellence is the bridge between a vendor and a true strategic partner.As the leader of a high-impact division of Strategic Advisors, I oversee the retention, relationship health, and revenue growth for our most complex and high-profile clients. My focus is on setting the standard for how we show up transforming traditional brokerage into a high-level consultative experience that prioritizes the client’s long-term vision.In addition to my leadership role, I remain deeply \'in the work\' as a Lead Retention Consultant for jumbo, self-funded accounts. I specialize in navigating the intricacies of the Health & Welfare landscape from sophisticated pharmacy strategies and stop-loss captives to integrated communications and financial reporting. Whether I am mentoring my team or architecting a multi-year roadmap for a global client, my goal is to drive ROI through data-driven insights and a relentless focus on the member experience.

Education

• Grand Valley State University

  Bachelor of Applied Science - BASc, Health/Health Care Administration/Management

  2005 — 2010