Cassiopeia Reid

About Cassiopeia Reid

With over a decade of experience in healthcare, I’ve developed a strong foundation in operations and a passion for improving the employee experience. My work is grounded in Lean Six Sigma principles, which I use to review and improve cross-functional processes that support both organizational goals and day-to-day operations.At Novant Health, I bring strategic thinking to the Mergers & Acquisitions process through a human resources lens. My focus is on aligning people and processes during times of change, ensuring that transitions are thoughtful, efficient, and people-centered. I believe that when we prioritize both operational excellence and the employee experience, we create better outcomes for everyone—patients, providers, and staff.I\'m committed to contributing to a culture of continuous improvement and bringing a unique perspective to healthcare administration and management.

Experience

1. Director, Strategic Initiatives

   Novant Health

   Nov 2024 — Present · Winston-Salem, NC, US

   Serve as the primary HR contact for M&A activities, working closely with integration teams to implement processes and share updates across HR functions.~ Lead HR due diligence, including assessment of systems, vendors, contracts, and operational roles; develop deep knowledge of incoming HR technologies.~ Collaborate with stakeholders across HR, Finance, and Payroll to recommend integration timelines and system transitions.~ Partner with benefits teams to analyze and summarize offerings, propose interim solutions for standalone transactions, and provide cost-based recommendations.~ Maintain and continuously improve M&A tools and templates, integrating lessons learned to enhance team member experience.~ Provide backup support during due diligence and guide HR peers on best practices and tool use.~ Manage coordination with external partners to align support needs during M&A processes.~ Align HR work with the overall business goals of the transaction, ensuring all team members understand and reflect those objectives in planning and execution.~ Build project plans with a focus on a positive team member and leader experience, promoting a welcoming tone and holding peers accountable to the same standard.~ Present clear, strategic updates to executive leadership, covering due diligence findings, project status, risks, and opportunities with audience-specific messaging.~ Assess the HR operating model of incoming organizations and make recommendations for future state structure, resourcing, and capability gaps.~ Stay closely connected to project progress and resource needs, coordinating with internal experts and peer groups to align SME participation.~ Develop and deliver clear \"what to expect\" materials before and after close to guide the incoming organization through HR activities and timelines.~ Collaborate with external consulting partners to define scope, avoid duplication, and ensure aligned support across workstreams.

Education

• University of Mount Olive

  Master of Business Administration - MBA

  2019 — 2021

• Alamance Community College

  Certificate of Completion

  2018 — 2018

• North Carolina Agricultural and Technical State University

  Bachelor of Science - BS

  2009 — 2011