Cassie Price

Assistant Boutique Director at CHANEL | Customer Experience & Escalation Management Leader | Driving Luxury Client Experience, Sales Growth & Team Performance | CX Strategy | Operational Excellence | Customer Success

Role
Assistant Boutique Director at CHANEL
Location
Nashville, TN, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Cassie Price

Strive not to be a success, but rather to be of value.” — Albert EinsteinI am a purpose-driven luxury retail leader focused on elevating client experiences, strengthening teams, and driving sustainable sales growth through strategy, operational excellence, and technology-enabled solutions.I specialize in translating brand vision into measurable results by building trusted relationships and aligning cross-functional teams. My experience spans sales growth, client strategy, customer success, and agile operations, with a people-first leadership approach that enhances efficiency, client loyalty, and impactful brand and experiential initiatives.At the core of my work is a commitment to empowering women and girls by building confidence through beauty and leadership. I am driven to create environments where people feel inspired, valued, and positioned to succeed.I welcome conversations around luxury retail, CX innovation, business strategy, and brand & event partnerships. Let’s connect -cassieprice.com/workwithcassie Twitter:@CassiePriceCoGitHub: github.com/SaaSCasSSalesforce: trailblazer.me/id/cassiepricePluralsight: app.pluralsight.com/profile/cassieprice#Tech #IT #NashTech #WomeninTech #BlackWomeninTech #TNtech #WomeninRetail #Blackwomeninretail #LuxuryRetail #Beauty #LuxuryBeauty #Makeup #Skincare #RealEstate #BeautyTech #WOCRetail Customer Success#CustomerExperienceManagement #EscalationManagement#StakeholderManagement#OperationalStrategyProcess Improvement#Salesforce #CRM

Experience

  1. Assistant Boutique Director

    CHANEL

    Mar 2025 — Present

    Support the leadership of a high-performing luxury boutique, driving sales growth, operational excellence, and elevated client experience in alignment with CHANEL brand standards.• Partner closely with the Boutique Director and Market / Corporate leadership to execute business strategies, optimize performance, and support market-level initiatives.• Leverage approved digital and Generative AI tools to enhance operational efficiency and streamline reporting.• Apply data-informed insights to support decision-making across sales performance, inventory management, scheduling, and resource planning.• Lead day-to-day operations including inventory, audit readiness, payroll, scheduling, and compliance, ensuring consistency, accuracy, and risk-aware execution.• Model change adoption and innovation through practical application of enterprise tools, supporting scalable ways of working while maintaining focus on people, brand integrity, and client experience. • Oversee boutique environment and visual standards, coordinating with vendors and mall partners to maintain an elevated, brand-aligned physical space.• Plan and support client events and initiatives that strengthen brand visibility, deepen client relationships, and drive sales results.

Education

  • Salesforce Talent Alliance Career Cohorts

    Information Technology

  • ITT Technical Institute

    Information Technology

  • One In Tech (ISACA)

    Certificate of Completion, Information Technology

  • Corner to Corner Academy

    Certificate of Graduation

  • University of Memphis

    Bachelor of Business Administration (BBA) Management Major with a Minor in Marketing, Business, Management, Marketing, Real Estate

  • Kirby High School

    High School Diploma

  • PRO Real Estate School

    Real Estate

    2018

  • Salesforce Career Journey with Deloitte Digital

    Information Technology

  • Deloitte Digital Salesforce University Bootcamp

    Information Technology

  • Delgado Community College

    Associate of Arts and Sciences - AAS, Business Administration and Management, General

  • Nashville Software School

    Go Tech Cohort 12 - IT Infrastructure Professional Certificate, Information Technology

Skills

  • Salesforce Training
  • Style Consulting
  • Leadership
  • Marketing Communications
  • Facebook
  • Illustrator
  • Customer Service
  • Wardrobe
  • Online Marketing
  • Research
  • Online Advertising
  • SEO
  • E-Commerce
  • Real Estate
  • Entertainment
  • Salesforce
  • Powerpoint
  • Microsoft Excel
  • Oracle
  • Fashion
  • Wordpress
  • Microsoft Word
  • Advertising
  • Public Relations
  • Social Media
  • Social Networking
  • Social Media Marketing
  • Fashion Blogging
  • Blogging
  • Management
  • Team Building
  • Email Marketing
  • Marketing Strategy
  • Retail
  • Entrepreneurship
  • Customer Relationship Management (Crm)
  • Marketing
  • Training
  • Personal Style
  • Graphic Design

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Cassie Price — Assistant Boutique Director at CHANEL in Nashville, TN, US | Unifers