Cassie Manning
Partner Success Manager @Aidkit
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WORK HISTORY
Partner Success Manager @Aidkit
Own long-term relationships with nonprofit and government partners after launch, helping teams feel supported and successful over time.Run regular program check-ins, health reviews, and planning conversations to stay aligned on goals, timelines, and what’s working.Keep programs moving by surfacing risks early, solving problems quickly, and finding ways to improve adoption and workflows.Create reusable Partner Success tools—templates, playbooks, and documentation that make complex programs easier to manage.Bring partner feedback to internal teams to strengthen the platform experience and improve results for the communities served.
EDUCATION
State University of New York at Oswego
Bachelor of Science (B.S.), Marketing
SKILLS
ABOUT CASSIE MANNING
I help governments, nonprofits, and funders deliver aid and benefits programs that are fast, accessible, and scalable. I lead partnerships and keep programs running smoothly through payments, reporting, and ongoing improvements, making complex programs feel manageable.Over the years, I’ve helped scale programs from 200 to community members, supported economic opportunity initiatives for women, and strengthened partner engagement to secure $500K+ in funding. Earlier in my career, I spent eight years managing enterprise customer relationships and consistently hitting $2M+ annual sales targets, which taught me a lot about trust, follow-through, and long-term partnerships.I’m detail-oriented, people-first, and happiest when I’m bringing structure to messy problems and helping teams feel supported.
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