Cassie Milligan

About Cassie Milligan

I’ve worked in nearly every corner of the mortgage industry—sales, processing, closing, underwriting, managing—and every role taught me one thing: education is the difference between average and next-level.As Director of Operations at Next Level Education, I oversee the systems, strategy, and experiences that keep us growing and delivering. From marketing and platform development to course coordination and student support, I help bring structure to big ideas and momentum to mission-driven work.Our goal? Make mortgage education engaging, modern, and career-boosting for professionals across the country. We’re here to create learning that makes an impact—and build community while we do it.Dedicated. Hardworking. Fun. That’s the energy I bring—and the kind of people I love working with.

Experience

1. Director of Operations

   Next Level Education

   Jan 2025 — Present · Nashville, TN, US

   As the Director of Operations at Next Level Education, I drive efficiency, innovation, and growth in the mortgage education space. My role ensures our courses, licensing services, and overall operations run seamlessly while maintaining a culture of collaboration, respect, and creativity. I bridge strategy with execution, making sure our team delivers top-tier education experiences for aspiring mortgage professionals. Next Level Education isn’t just another licensing provider—it’s a movement to revolutionize mortgage education. As Director of Operations, I ensure our team has the tools, strategy, and culture to create an impactful learning experience that helps professionals thrive in their careers.

Education

• Northern Kentucky University

  Bachelors, Communications

  1996 — 2001

Skills

• Banking
• Home Equity Lines of Credit
• Loans
• Referrals
• Investment Properties
• Credit Analysis
• Mortgage Lending
• Underwriting
• Home Equity Loans
• Mortgage Underwriting
• Single Family Homes
• Consumer Lending
• Mortgage Marketing
• Real Estate
• Mortgage Servicing
• Real Estate Transactions
• Fha
• Loan Origination
• Va Loans
• Reo
• Residential Mortgages
• First Time Home Buyers
• Government Loans
• Usda
• Hud
• Construction Loans
• Real Estate Financing
• Foreclosures
• Mortgage Banking
• Credit
• Residential Homes
• Sales
• Loan Servicing
• Management
• Refinance
• Usda Rural Housing
• Loss Mitigation
• Fha Financing
• Customer Service