Cassidy Rayside
Pre-Nursing Student | Aspiring Healthcare Professional | Beauty Marketing Enthusiast
- Role
- Patient Service Representative at RWJBarnabas Health
- Location
- New Brunswick, NJ, US
- LinkedIn followers
- 500 followers
About Cassidy Rayside
Hello! I’m Cassidy, a public health and pre-nursing student at Kean University…
Experience
Patient Service Representative
Jul 2025 — Present · Somerset County, NJ, US
As a Patient Service Representative at RWJ, I serve as the first point of contact for patients and their families, delivering compassionate, professional, and efficient support in a fast-paced healthcare environment. I managed patient check-ins and check-outs, scheduled appointments, verified insurance, and handled sensitive medical information in compliance with HIPAA regulations.I worked closely with medical staff to ensure smooth communication between departments and accurate patient records. My role also involved answering phones, resolving patient inquiries, and maintaining a calm, welcoming front desk atmosphere, even during high-volume periods.
Education
Rutgers University–New Brunswick
Communication, Journalism, and Related Programs
2022 — 2024
Kean University
Bachelor of Science, Public Health
Piscataway High School
High School Diploma
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