Cassandra Mazza
Senior Customer Success Manager @Procurify
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WORK HISTORY
Senior Customer Success Manager @Procurify
Toronto, ON, CA
Procurify is the AI-enhanced procurement and AP automation platform for the mid-market. We make it easy for organizations to take control of spend and save money. Procurify offers the most complete procure-to-pay system, seamlessly integrating purchase requests, approvals, expenses, purchase orders, contracts, vendors, budgets, receiving, invoicing, bill payments, spending cards, and more. Named the #1 Mid-Market Purchasing Software by G2, Procurify is trusted by hundreds of customers worldwide to manage over $30 billion USD of organizational spend. We integrate with major ERP accounting systems such as NetSuite, Sage Intacct, Microsoft Dynamics 365, and QuickBooks Online to provide customers with real-time visibility into the most accurate and complete spend data.
EDUCATION
University of Toronto
Bachelor of Arts, English Literature, History and Writing & Rhetoric
Humber College
Post-Graduate Certificate, Public Relations
SKILLS
ABOUT CASSANDRA MAZZA
I\'m a Customer Success Manager with 8 years of experience accelerating SaaS client growth and retention in dynamic, fast-scaling environments from startups to global enterprises. I have a proven track record of owning and growing strategic accounts up to $750K ARR, building strong executive relationships, and driving adoption through consultative, data-informed success planning strategies. I\'m passionate about delivering value fast, aligning solutions with evolving customer needs, and turning feedback into actionable product and process improvements. I thrive in cross-functional teams and am motivated by being accountable for meaningful client outcomes and building scalable customer success processes from the ground up.
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