Cassandra Mattson

Sr. UX Research I CX Strategist I Human Behavior Specialist @ NuAxis Innovations

Role
NuAxis Innovations
Location
Las Vegas, NV, US
LinkedIn followers
500 followers

About Cassandra Mattson

As a Lead UX Researcher and AI-human interaction Specialist at NuAxis Innovations, I advocate for user mental models, utilizing cognitive and behavioral psychology to inform decision-making. By leveraging my background in psychology and human behavior, my team supports innovation and strategy across projects.As the UX manager and lead researcher, I regularly conduct user sessions, usability testing, and discovery research, manage projects, and launch AI-driven solutions, such as virtual agents.With over 10 years of experience in UX research and behavior analysis, I have successfully led exploratory research operations, created user journey maps and personas, and orchestrated cross-functional teams to plan and execute user research studies. I have also effectively analyzed and reported results and opportunities to various audiences and senior stakeholders. I aim to optimize services and improve quality by understanding our customers\' needs and behaviors.

Experience

  1. NuAxis Innovations

    Present

Education

  • Louisiana State University-Alexandria

    Bachelor of Science - BS, Psychology

    2019 — 2019

  • Louisiana State University-Alexandria

    Criminal Justice, Criminal Justice and Corrections

  • Springboard

    UX/UI

    2020 — 2020

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Cassandra Mattson — NuAxis Innovations in Las Vegas, NV, US | Unifers