Cassandra Hughes
Technical Program Manager | AI-Fluent Leader in SaaS, Cloud, and Platform Operations | Building Scalable PMOs and Frameworks that Drive Delivery & Growth
- Role
- Senior Technical Program Manager at eBay
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Cassandra Hughes
I’m a Technical Program Manager and engineering-minded operator who thrives at the intersection of technology, delivery, and organizational alignment. Over the past 15+ years, I’ve built and led program management offices, SRE teams, and large-scale initiatives across SaaS, cloud, IoT, automotive, and regulated industries.I love bringing structure to ambiguity, whether that’s introducing roadmap frameworks, designing data-driven reviews, or guiding engineering and product teams through growth and change.At GM Commercial Software, I built a distributed PMO from scratch, led a portfolio of API and data platform programs, and implemented Amazon-style business reviews that improved visibility and risk mitigation across global teams. Previously at Jama Software, I grew an SRE team that supported ~$40M ARR and delivered SOC 2 compliance initiatives.Recently, I’ve been exploring how AI and modern observability tools can enhance program management and engineering operations, from AI-assisted roadmap planning and risk detection to knowledge graphing for documentation. I’m passionate about helping teams leverage these capabilities responsibly and effectively.Core strengths:PMO Leadership | SaaS & Cloud Ops | AI-Enabled Delivery | Data-Driven Decision-Making | Program Framework Design | Operations Enablement | Organizational Change | Cross-Functional AlignmentOutside of work, you’ll usually find me weaving on my floor loom, volunteering with the Northwest Trail Alliance to help build and maintain mountain bike trails, or experimenting in my net-zero Portland home. I love projects, whether digital, mechanical, or built from wood and soil, that bring systems, creativity, and community together.
Experience
Senior Technical Program Manager
Nov 2025 — Present · Portland, OR, US
Education
Pennsylvania State University
BS
Oakland University
MBA
Skills
- Automotive
- Continuous Improvement
- Product Development
- Ppap
- Apqp
- Fmea
- Project Management
- Root Cause Analysis
- Manufacturing
- Process Improvement
- Electronics
- Engineering
- Dfmea
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