Cassandra Russell
Claim Director (Retired)
- Role
- Claim Field Director at Allstate Financial Services, LLC
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
Experience
Claim Field Director
Allstate Financial Services, LLC
Aug 2014 — Present · phoenix, AZ, US
Senior Administrative Manager for the Western Territory Claims Operation which represents 50% of the US market. I provide executive support to the Sr. VP of the Western Territory who leads 7 Claim Field Directors to facilitate optimal customer service and loss costs results. I am heavily involved in the analysis of claim data including casualty, auto, homeowner, lines. I primarly responsible for action planning to improve both loss costs, customer service and expenses.
Education
Xavier University of Louisiana
Bachelor of Applied Science (B.A.Sc.)
1981 — 1985
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