Cassandra Rio

Placement & Tutoring Coordinator @Salem State University

Salem, MA, US

Coordinate and support program operations for Accuplacer and ALEKS mathematics placement assessments, Supplemental Instruction (SI), and tutoring services- Supervise SI Leaders, providing daily guidance, training, and performance support, as well as approving timesheets and overseeing payroll processes- Supervise testing proctors for placement assessments, including scheduling, training, and ensuring adherence to testing protocols- Collaborate with campus partners (academic departments, admissions, orientation, enrollment services, advising, and counseling) to ensure seamless academic support and services for students- Refer students to appropriate college-level mathematics remediation courses based on placement test results- Support tutor training initiatives and help maintain compliance with College Reading & Learning Association (CRLA) International Tutor Training Certification standards- Provide student-centered support by training students on the use of assistive technology - Founded and led the first Center for Accessible Academic Resources (CAAR) Advisory Board to address disability access and inclusion initiatives- Contribute to student engagement and program visibility by managing the CAAR Instagram account and creating relevant content

Florence University of the Arts

Study Abroad, Marketing Communication/Advertising

Endicott College

Bachelor of Science, Marketing Communication/Advertising

Merrimack College

Master of Education - MEd, Higher Education