Casie Eckholm
Management | Risk Operations | Risk Management | Financial Crimes Investigations | Business Support ⭐️ Offering quality banking solutions for over 14 yrs & driving process improvement efforts, leading to stellar results.
- Role
- Senior Manager at Charles Schwab
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Casie Eckholm
I\'m a results-driven financial services professional with 15+ years of experience in risk…
Experience
Senior Manager
Nov 2022 — Present · Phoenix, AZ, US
Recruited to Charles Schwab through a growth opportunity in their Phoenix location. Leading an outstanding multi-role team that investigates Regulation E Fraud claims, in addition to mitigating potential fraud through multiple work streams. Leaning into one of my top strengths, Learning, while being adaptable to the extreme changes in the fraud environment. Performance Management – Established performance metric documentation related to the multiple roles and skills existing in the department. Process Improvement – Proposed multiple improvements to manage existing and growing volumes, related to Regulation E claims, risk alerts and incoming phone line volumes. Reporting – Using my strong Excel skills and proven strong analytical abilities, established an on-going reporting structure, which has led to a decrease in compliance issues and an increase in department effectiveness while managing an increased workload. Decision-Making – Completes research and data detailing, making quick decisions as needed to implement changes.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.