Aishwarya Srivastava
Data Analyst | Microsoft 365 & Power BI Expert | Excel Automation | SQL | SysTrack | ITIL Certified | Financial Analytics
- Role
- IT Analyst at HCLTech
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Aishwarya Srivastava
Data Analyst with 2.5 years of hands-on experience specializing in Microsoft 365 ecosystem, dashboard automation, and enterprise collaboration platforms. Proven success in automating workflows, building Power BI dashboards, and administering M365 tools such as Exchange Online and SharePoint to support IT and business operations.Currently at HCL Technologies, driving reporting automation and analytics for large-scale projects (Mosaic & Dover) across 5K+ endpoints. Experienced in managing Microsoft 365 compliance policies, mailbox retention settings, and SharePoint content structuring—supporting cross-functional teams with real-time, secure data access and collaboration.Certified in ITIL 4, Microsoft Data Analyst, and SysTrack, with strong command over Excel Macros, SQL pipelines, and Power BI DAX. Passionate about fusing data insights and cloud tools to deliver operational excellence.
Experience
IT Analyst
Dec 2022 — Present · Lucknow, IN
Designed & automated KPI dashboards using Power BI for monitoring devices.Automated reporting workflows using Excel Macros and SQL, cutting manual effort by 50%.Managed Microsoft 365 platform components, including:Exchange Online: Implemented mailbox retention policies, litigation holds, and compliance measures.SharePoint: Created lists, managed site content, forms, and version control for better collaboration.Led dashboarding for internal Qualtrics survey results and adoption metrics.Utilized SysTrack for endpoint analytics and proactive IT support.Improved incident and change management using ServiceNow ITSM under ITIL framework.Key Projects:Mosaic Project: Reduced system downtimes by 30% using proactive endpoint analytics and automated Excel workflows.Dover Project: Migrated legacy M365 reports to centralized BI platform, increasing visibility and leadership adoption by 40%.
Education
National pg college
Bachelor of Commerce - BCom
2019 — 2022
Imarticus
PGFAP
2024 — 2024
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