Kim Kimberly Cashman
Senior Servicenow Business Analyst @Reliant Is
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WORK HISTORY
Senior Servicenow Business Analyst @Reliant Is
EDUCATION
UMN Carlson School of Management
Accounting and Business/Management
ServiceNow
RiseUp with ServiceNow, Certified System Administrator (CSA)
Augsburg University
Bachelor, Management of Information Systems; Business Administration
Minneapolis Business College
AA, Accounting
SKILLS
ABOUT KIM KIMBERLY CASHMAN
Accomplished and driven senior business analyst with 20+ years in IT Operations collaborating with project teams to launch new products utilizing IT Service Management delivery and ITIL best practices. I add value with systems thinking, creative problem solving and the ability to manage multiple projects with complex stakeholder requirements in an Agile environment. Delivering technical documentation, training and communication strategies that prepare IT support teams and business management for success. My goal is to join a forward-thinking company that leverages my business analysis and project planning skills utilizing the ServiceNow platform. I am a current ServiceNow Certified System Administrator (CSA) with experience in ITSM - Knowledge, Change, Problem and Request Management, HRSD, Employee Center Pro, Service Catalog, APM, CMDB and some platform administration, configuration and support.Let\'s connect and explore how my experience and skills can contribute to your team\'s success.
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