Casey Rising of
Product Leader | Tech Strategist | B2B & B2C | Platform
- Role
- Director of Product Management, Platforms at Varian
- Location
- Newport Beach, CA, US
- LinkedIn followers
- 500 followers
About Casey Rising of
As a product management leader, I bring two decades of demonstrated success in delivering compelling cloud native software solutions that drive engagement and retention. I love growing and mentoring humans, creating awesome tools that solve complex problems, and partnering with all parts of the business, leading to impactful and high performing solutions.Career Highlights:Saved over $100M per year by increasing automation from 2% to 80% for customer service contacts while maintaining industry leading CSAT.Piloted and productionized the first SaaS ML/AI solution across all development teams which focused on the reduction of disruptive behavior in online communities netting 20% increase in client retention.Partnered with CIO and CTO to create SaaS monitoring and build pipeline standards that reduced Amazon Web Services (AWS) costs by ~25% per month.Founding member of cross-departmental executive mentorship program resulting 10% increase of internal promotions.Transformed underappreciated and underperforming group to lead the company with outstanding industry uptime and performance.Specializing in: Executive Leadership Software Development Strategic Planning Automation & Transformation Data Protection Project Management Process Improvement AI & ML Powered Solutions Stakeholder Management Technology Strategy Operations Efficiency Training & Mentorship
Experience
Director of Product Management, Platforms
Jan 2023 — Present · Newport Beach, CA, US
Shaping the future of Platforms across Varian and Siemen\'s both on-prem and in the cloud.
Education
UCLA Extension
Technical Management Program
Orange Coast College
Associates Degree
Carnegie Mellon University
Software Engineering Institute, Software Architecture Principle and Practices
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