Casey Ryan

About Casey Ryan

Senior Business Operations leader with 25+ years of experience scaling SaaS and consulting organizations through rapid growth, acquisition, and operational complexity.I bring hands-on M&A experience across 9 acquisitions (5 buy-side, 4 sell-side), with a focus on diligence, post-close integration, and building operating models that actually scale.I’m known as an approachable, cross-functional operator who works across Finance, Sales, HR, Delivery, and Technology - partnering closely with executive leadership while staying grounded in frontline reality. My work typically sits at the intersection of systems, process, and people: stepping into ambiguity, stabilizing operations, and leaving behind clarity, automation, and durable scale.I’m comfortable operating as a senior individual contributor or player-coach, depending on company stage and needs, and I’m especially effective in growth-stage, PE-backed, or post-acquisition environments.

Experience

1. Sr Director, Business Processes

   3Cloud

   Mar 2023 — Present · Downers Grove, IL, US

   Supported scale from ~400 to ~1,200 employees by standardizing enterprise processes and systems across lead-to-cash, enabling $20M+ in monthly revenue and onboarding 80+ employees per month.Served as a trusted, cross-functional operator and collective business product owner across Finance, Sales, HR, and Delivery, designing and scaling processes with strong focus on adoption and change management.Led buy-side acquisition integration for four consulting firms, consistently achieving full operational conversion within ~4 weeks post-close.Took ownership of a stalled enterprise CPQ initiative (Certinia), stabilizing delivery, improving executive visibility, and enabling phased rollout across practices.Prepared the organization for exit by organizing sell-side systems, data rooms, and operational narratives, supporting evaluation by multiple suitors and acquisition by Cognizant.

Education

• University of Illinois Urbana-Champaign

  Bachelors, Mathematics And Computer Science

  1994 — 1998

Skills

• Databases
• Microsoft Sql Server
• User Experience
• .net Framework
• .net
• Software Development Life Cycle (Sdlc)
• Testing
• Communication
• Software as a Service (Saas)
• Web Applications
• Product Development
• Javascript
• Analytics
• Quality Assurance
• Business Intelligence
• Strategy
• E-Commerce
• Security
• Enterprise Software
• Sdlc
• Sql
• Visio
• Solution Architecture
• Project Management
• Architectures
• Saas
• Sem
• Html
• Agile Methodologies
• Management
• Leadership
• SEO
• Product Management
• Cloud Computing
• Architecture
• Start-Ups
• Crisis Management
• Driving Growth
• Off-Shore Team Management
• Customer Relationship Management (Crm)