Casey Heusler

About Casey Heusler

With over 16 years of experience in commercial and residential garbage route driving, and…

Experience

1. Account Executive - Small Business

   SHI International Corp.

   Apr 2025 — Present · Austin, TX, US

   Profile accounts through cold outreach and prospecting• Establish and develop customer relationships via email and phone within assigned book(s) of business• Help customers select, deploy and manage various aspects of their IT environment• Quote and place orders based on customer requests• Grow existing active buying accounts through profiling and managing projects through the entirety of the sales cycle• Consistently hit daily and monthly activity goals: monthly meetings, monthly pipeline additions, and daily dials and talk time• Retire monthly/quarterly production quota• Facilitate customer meetings by proactively reaching out to customers and pre-scheduling the meeting with SHI internal resources• Acquire and manage the IT needs of small- to medium-sized businesses while providing customers with a best-in-class customer experience• Collaborate and co-sell with SHI internal resources• Resolve customer inquiries, determine customer pain points and offer solutions to solve customer IT challenges• Master utilization of internal sales systems and tools, including our customer relationship management (CRM), enterprise resource planning (ERP), ordering, sourcing, and quote creation tools• Provide customers insight around industry leading technology and IT trends• Keep updated on product and industry knowledge• Attend product and sales trainings as required

Skills

• Public Speaking
• Problem Solving
• Expertise in Strategic Planning
• Strategic Planning
• Business Strategy
• Insurance
• Financial Planning
• People-Oriented