Casey Coulter

About Casey Coulter

A Quiet Passion for Excellence\"Driving customer satisfaction through end to end process improvement is that passion. With over 20 years of Dell EMC experience in multifaceted roles, including sales, sales management, and operations, I have a unique perspective on improving customer experience. A strong ability to forge relationships helps build trust and cooperation with customer stakeholders and Dell EMC cross-functional teams.\"Casey is my \'go-to\' when I have questions related to any sales process. I choose Casey for three reasons, one – he is knowledgeable, two – he is optimistic, approaching things with a realistic but positive approach, three – he has always expressed a willingness and openness to my questions. Casey is also very well connected and in addition, has the organizational capacity to turn those connections into actionable intelligence. When I need something, he is usually able to find a related email or announcement.and identify a relevant contact who can either help me or point me in the right direction.\"- End of Year Peer FeedbackCurrent Responsibilities: Work with Titanium Partners and cross-functional teams to identify and remove top, critical operational issues preventing partners from growing their business with Dell EMC Tool, program, and application training and enablement Onsite visits with partner executive team and key stakeholders to provide operational updates and receive feedback Manage the development and execution of strategic projects Participate in Quarterly Business Reviews to provide Operational updates

Experience

1. Partner Success Manager

   Dell Technologies

   Sep 2004 — Present · Oklahoma City, OK, US

   Sr. Advisor, Sales Operations May 2017 - presentGCC Sales Manager November 2015 - May 2017GCC Sales Coach August 2014 - October 2015NSP Account Manager - GCC May 2013 - August 2014National Alliance Account Manager – GCC Feb 2009 – May 2013 Sales team account manager responsible for developing and leading sales, marketing, and support for National Alliance Partners. Responsible for forecasting in Salesforce.com, coordinating strategic partnerships between Channel team and Direct team, and implementing initiatives set forth by Dell, such as Certification paths, new product growth, etc.Net-New Acquisition Account Manager - GCC Nov 2007 – Feb 2009 Responsible for acquiring and developing new relationships with Partners who actively do not work with Dell or where Dell has a very low SOW. Developed strategies to spur immediate sales, drive long-term revenue growth, and LOB conversion. Acquisition Account Manager – GCC Mar 2006 – Nov 2007Responsible for acquiring and developing new relationships with Partners, as well as reacquiring business from declining Partners. Effectively worked with Account Executives and account teams to set meetings and develop relationships with customers. Successfully grew emerging solution providers from acquisition accounts to Development and Named accounts. Business Development Sales Rep – GCC Apr 2005 – Mar 2006 Responsible for developing and maintaining relationships with Partners, including go-to-market strategies driven by company initiatives, driving LOB conversion, and YoY growth. Transactional Sales Rep - SMB Sep 2004 – Apr 2005 Responsible for taking inbound sales calls from new and existing SMB customers across US, acting as their IT Supervisor and recommending proper Dell solutions.

Education

• University of Oklahoma

  Bachelor of Science

  1999 — 2004

Skills

• Storage Area Networks
• Strategic Partnerships
• Resellers
• Networking
• Product Management
• Smb
• Selling
• Business Alliances
• New Business Development
• Security
• Enterprise Software
• Sales Management
• Go-to-Market Strategy
• Software Industry
• Sales
• Managed Services
• Channel Partners
• Data Center
• Forecasting
• Cold Calling
• Pre-Sales
• Vdi
• Product Marketing
• Product Development
• Key Account Management
• Sales Process
• Storage Solutions
• Demand Generation
• Account Management
• Direct Sales
• Crm
• Solution Selling
• Lead Generation
• Customer Relations
• Marketing
• Nas
• Channel Sales
• Storage Virtualization
• Salesforce.com
• Sales Enablement