Casey Walsh

About Casey Walsh

I am a dynamic, results-driven sales representative with a combined 8+ year record of…

Experience

1. Key Account Specialist

   Ag Belt Now Mi Conveyance Solutions

   Apr 2017 — Present · Des Moines, IA, US

   Summary Manage sales activity including client web portal demand interfaces of assigned customer accounts, field inbound and make outbound sales phone calls, and support Outside Sales personnel and division management as necessary in the pursuit of business unit and company goals.Essential Duties and Responsibilities Field inbound sales calls from dealers relative to customer quoting, product questions, order status, RMAs, and account setup – develop sustainable customer relationships through consultative product and application education. Field incoming calls from OEM customers relative to quoting, product questions, order status, RMAs, and account setup – develop sustainable customer relationships through consultative product and application education. Field incoming calls from distribution customers relative to quoting, product questions, order status, RMAs, and account setup – develop sustainable customer relationships through consultative product and application education. Field incoming calls from web retail/catalog house customers relative to quoting, product questions, order status, RMAs, and account setup – develop sustainable customer relationships through consultative product and application education. Coordinate with Outside Sales, Operations Manager, Marketing Manager, and General Manager to ensure adequate ACD phone coverage is in place at all times. Enter orders and quotes into ERP system. Maintain high level of information flow within Salesforce CRM including customer contacts, new opportunities, updates to existing opportunities, etc. Coordinate approval from Outside Sales, Operations Manager, and General Manager on pricing levels that deviate from system pricing.

Education

• Samford University

  Bachelor of Science (B.S.), Marketing

  1985 — 1990

Skills

• Team Building
• Management
• Sales Operations
• Customer Retention
• Customer Service
• Sales
• Inventory Management
• Retail
• B2b
• Outside Sales
• Sales Presentations
• Business Development
• Negotiation
• Forecasting
• Cold Calling
• Account Management
• Sales Management
• Leadership
• P&L
• Marketing
• Income Statement
• Sales Process
• Profit
• Key Account Management
• Direct Sales
• Contract Negotiation
• Selling
• Customer Satisfaction
• New Business Development
• Operations Management
• Salesforce.com