Casey Meyer

About Casey Meyer

Passionate young professional with exceptional experience in organization, communication,…

Experience

1. Project Manager

   Capital One

   Oct 2021 — Present

   Performed as a Program Manager for 50+ new projects of all sizes for various LOB’s in an agile and waterfall environment driving projects from intake to completion via in market launch- Support the Intent Owner, LOB, Data Analyst team, Data Center, Segmentation team, Legal team, Marketing team, & Capital One executives involved to ensure all solutions are achieved for each messaging initiative that supports mobile and online consumer banking- Manage loyalty communications & processes for the Card UpMarket audiences consisting of Venture, Venture X, Savor, SavorOne, Quicksilver, Quiksilver One, and Journey cards via lifecycle management- Launched credit card messaging initiatives supporting brands such as Uber, iHeartRadio, Michelin, Taylor Swift, NCAA Tournament, The Cultivists, Hertz, and others- Assess and execute the implementation of new messages such as SMS, push notifications, and email from intended concept through customer delivery- Produced and developed over 50 new messaging intents including but not limited to configuration, testing, QA, & launching enterprises- Precisely communicate any updates, interruptions, issues, timing, and process approvals to project team members and corresponding management via Workfront & Slack- Collaborate with stakeholders and team members to identify any areas of improvement for customer user experience, correction or improvement to the current process, reduce liability and risks, & escalate any technical issues or processes maps that are not working as expected- Collect, analyze, measure, & report process data on the effectiveness of business processes, to initiate sustainable, repeatable, & quantifiable business practices and procedures through process improvements in systems like Workfront, Confluence, Salesforce, Foundation, Taxi, & Tableau- Build project schedules based on the LOBs\' demands and the resources assigned to the implementation, including risks and dependencies for compliance and auditing.

Education

• Baylor University

  Corporate Communication, Communication and Media Studies

Skills

• Graphic Design
• Marketing
• Social Media
• Leadership
• Public Programs
• Advertising
• Strategic Planning
• Microsoft Excel
• Communication
• Event Management
• Event Planning
• Indesign
• Customer Service
• Social Networking
• Negotiation
• Public Speaking
• Microsoft Office