Casey Hewens
Experience Designer | Researcher | Consultant
- Role
- Lead Experience Designer at Amdocs Studios Formerly Stellar Elements
- Location
- Lansing, US
- LinkedIn followers
- 500 followers
About Casey Hewens
To me, it’s all about making complex things feel simple, empowering people to feel…
Experience
Lead Experience Designer
Amdocs Studios Formerly Stellar Elements
Aug 2022 — Present
Implementing the largest product redesign for an airline client in the last 5 years, starting with user research to focus on understanding user expectations, behaviors, needs, and motivations.Managed the strategic design and implementation of privacy settings and requests to connect between users on an iOS & Android app for Flight Attendants and Pilots. 3,863 unique connections were made within the first 8 hours of launch, and 41,140 within the first month. Led app design from ideation to implementation, and within two months of launch, the app was installed 12,579 times creating a 79% reduction in paper manuals printed, replacing 800+ printed pages per manual, and reducing a 20-minute delay to an average of 4 minutes.Used rapid design methods to move from wireframes to working software in 5 weeks reducing the time to update critical app data from ~3 weeks to near real time.
Education
Ferris State University
Bachelor of Science - BS, Graphic Design
2009 — 2013
Ferris State University
Minor, Marketing/Sales
2009 — 2013
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