Casey Bloodworth
Delivery & Project Manager | Expert in Strategic Planning/Execution, Account Management, & Business Development
- Role
- Senior Service Delivery Engineer at Dell Technologies
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Casey Bloodworth
Hi! I am a results-driven and accomplished professional with distinguished history of…
Experience
Senior Service Delivery Engineer
Jun 2018 — Present · Draper, UT, US
During this role, I administered services delivered from unit through Service Delivery Management to client. One of my main duties is to lead delivery of portfolio of services to Service Delivery managers and clients. I also ensure suitable charging of center’s services to account, while analyzing technical service records and alerted for discrepancies to streamline data center operations. A few of my notable accomplishments are mentioned below:⇨Extracted and examined processes and complex data from various data warehouse environments. ⇨Tracked, identified, and reported on trends and patterns of data and recommended business and process improvements, quality process and training, and operational readiness. ⇨Collaborated with business users to interpret requirements and expectations for permanent and ad hoc requests aimed at fulfilling analytical data requirements of business unit. ⇨Maintained compliance of existing business processes, policies, and procedures. ⇨Successfully complied to contracts obligations, executed disaster recovery plans for clients, conducted annual life safety drills, engaged with disaster recovery vendors, and supported sales pursuits from DR perspective. ⇨Engaged with project PMs on daily basis to assist in resolving project issues, supervising personnel, and delivering projects and products via utilization of suitable agile project management methodology.
Education
Western Governors University
Bachelor of Business Administration, IT Management
2018 — 2019
Western Governors University
Master of Business Administration Mba
2019 — 2020
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