Casen Watanabe

Information Technology Business Analyst @Columbia Distributing

Kent, WA, US

Sysadmin for over 300 users across Dynamics 365 and Medius, orchestrated the creation of new user profiles, enforced strict access controls, and ensured 99.9% system uptime throughout the year-Monitored traffic and audit logs to identify anomalies of potential security issues, and resolved system irregularities to maintain operational reliability and protect critical systems-Managed Azure subscription migration, ensuring uninterrupted business operations during resource transitions, achieving in monthly cost savings-Led semi-annual upgrades for Dynamics 365 and VIP applications, utilizing over 50 standardized test scripts to validate new features, and guided SME testing to confirm specialized workflows remained operable before final deployment -Partnered with the Finance Team to implement secure automation processes for invoice capturing and verification, decreased month-end processing time by 25% through enhanced data accuracy and financial reporting structures -Oversaw Azure Logic Apps for secure integration of daily POs and monthly GL entries from VIP to Dynamics 365, analyzed JSON outputs to identify and mitigate root causes of data discrepancies and reduced inaccuracies to fewer than 20 lines annually-Compiled business requirements, conducted UAT, and maintained master data tables during the development of a customer-facing web application, successfully replacing an externally hosted service and saving the company annually-Participated in week-long on-call rotations, collaborated with the helpdesk to resolve high-priority incidents affecting web-hosted applications and ensuring minimal downtime for end users