Cary Weltken

About Cary Weltken

I am a global leader with expertise in developing and executing outsourced Customer Experience (CX) and Business Process Outsourcing (BPO) Solutions and have worked with companies ranging from fast growing start-ups to Fortune 500. Working with senior executives, I help develop and deliver solutions that improve operational performance, create economic value, and give clients a strategic advantage in helping them succeed in their market. Expert in New Logo acquisition. I am a true sales hunter with proven skills in pursuing high-probability targets, high-activity prospecting, and the ability to open doors to get conversations started. Once the conversation starts, I have the skills to take the conversation deep and present solutions that address the key drivers of the business and the aspirations of the leadership. Strong marketing skills that support lead generation, sales presentations and RFP responses. Vertical expertise: Technology/Hi Tech, Retail & eCommerce, Healthcare, Finance/Fintech, Start-Ups/Fast Growth, Travel & Leisure and Transportation & Logistics. Experience with digital solutions like SaaS platforms, Artificial Intelligence AI, Chatbots, and RPA. I understand that I must continue to learn about new technologies, trends, and innovations in the outsourcing industry to be an effective consultant to our clients. I am open to having conversations to learn new ideas.Sales Skills: Dynamic Senior Sales Professional with 20+ years of success in developing and executing sales strategies that focus on new client acquisition and revenue generation / Expertise in selling Customer Experience (CX), Call Center, BPO, and ITO solutions / Tenacious sales hunter with a proven track record of success in closing large and complex deals / Consultative approach to gaining a deep understanding of the requirements / Extensive experience penetrating target markets / Polished and influential speaker and presenter / Confident, take-charge executive experienced in growing start-ups as well as established companies.Core Competencies: Demonstrated success in driving B2B new logo revenue growth / Strategic sales planning and high activity execution / Expert in solution development and crafting RFP responses / Revenue Forecasting / Competitive analysis, positioning, and pricing / Key account management / Strategic marketing plans / Developing and executing market awareness campaigns/ P&L responsibility / Sales process development / Complex contract negotiations

Experience

1. Vice President of Sales

   Mysource

   Dec 2024 — Present · NV, US

   MySource is a fast-growing Call Center & BPO outsourcing solution provider. At MySource, we pride ourselves on delivering sophisticated, high-impact programs that rival those offered by larger BPO companies. Our competitive edge lies in the extensive expertise of our operations leaders, who bring decades of experience managing complex customer experience solutions across diverse industries. This wealth of knowledge enables us to design and implement tailored strategies that address the unique needs of each client, ensuring exceptional results. As a mid-sized BPO, we combine the agility and personalized attention of a boutique firm with the operational rigor and innovation typically associated with industry giants, making MySource the ideal partner for businesses seeking best-in-class solutions without compromise.MySource operates 3 Delivery Centers in the Philippines and access to Global talent through our proven Managed Services Partners Work-From-Home (WFH) model.Call Center SolutionsMySource offers a broad portfolio of omnichannel inbound and outbound solutions and brings a “we can solve this” attitude to support your business, regardless of your needs. We can support your customers across all channels: voice, email, chat, text, in app and social media. Help Desk / Technical / Product SupportMySource understands how critical great helpdesk/technical/product support is to ensuring customer satisfaction and building a reputation as a great brand. In today’s environment support requests can come through multiple channels and you need a well-trained team that is ready to quickly solve issues, the first time. BPO SolutionsUsing MySource is a strategic move that allows your business to focus on its core operations while gaining access to world-class support. With significant expertise across a wide range of BPO processes and a leadership team with deep operational experience, MySource is equipped to handle even the most complex workflows.

Education

• Oklahoma State University

  Business Administration

Skills

• Data Center
• Software Development
• Business Development
• Professional Services
• Process Improvement
• Cloud Computing
• Bpo
• Saas
• Solution Selling
• Account Management
• Enterprise Software
• Vendor Management
• Outsourcing
• Management