Panola Carter

About Panola Carter

I communicate. With more than eight years experience in the nonprofit sector, nearly five…

Experience

1. Business Unit Risk Analyst

   Comerica Bank

   Dec 2016 — Present · Auburn Hills, MI, US

   Conduct or participate in interviews with process owners and SMEs and often guide the discussion to elicit the necessary input. Also work with Sharepoint and CA PPM. Have acquired a strong understanding of LAN/WAN networking environments and created documentation to illustrate the relationship(s). Conduct discovery for evidence to validate compliance and determine process risk rating. Present findings to process owners and all levels of management.

Education

• University of Delaware

  M.A., Urban Affairs & Public Policy

  2004 — 2006

• Anderson University

  Communication and Media Studies

  1983 — 1984

• Mid-America Christian University

  Bachelor of Science, Professional Staff Ministry; Sociology

  1985 — 1988

Skills

• Mercury Test Tools
• Outlook
• Technical Writing
• Management
• Editing
• Visio
• Newsletters
• Word
• Public Speaking
• Photoshop
• Microsoft Word
• Snagit
• Writing
• Microsoft Excel
• Adobe Acrobat
• Documentation
• Software Documentation
• Sdlc
• Manuals
• Indesign
• Detroit
• Requirements Analysis
• Analysis
• Nonprofits
• Strategic Planning
• Interviews
• Process Improvement
• Non-Profits
• Project Management
• Lotus Symphony
• Research
• Adobe Creative Suite
• Technical Documentation
• Teaching
• Quality Assurance
• Microsoft Office
• Business Analysis
• Adobe Indesign
• Sharepoint
• Photography