Carter Williams

About Carter Williams

I am the \"Translation Layer\" between heavy-duty hardware, industrial networking, and cloud-native software.In the rapidly evolving world of fleet electrification, a persistent gap exists between the \"muddy boots\" reality of field operations and the \"clean code\" logic of the engineering office. I bridge that gap. My career is dedicated to the intersection of 800V DC heavy-duty systems and the scalable software architectures required to manage them.The Field Perspective (Orange EV)Currently embedded with field teams at Orange EV, I diagnose and repair Class 8 electric terminal trucks. I troubleshoot the entire ecosystem: high-voltage battery management systems (BMS), drivetrain modularity, and the software protocols (OCPP) governing vehicle-to-charger communication. Leveraging an ASE L3 Hybrid/EV background and industrial networking expertise (TCP/IP, VLANs), I resolve the telematics and connectivity discrepancies that others miss.The Engineering Mindset (ArcBound Logic)At ArcBound Logic, I architect the tools I wish I had in the field:ElectraTorque V3: A high-fidelity EV physics simulator modeling complete powertrain stacks in real-time—moving fleet engineering beyond spreadsheet estimates.ElectraTorque Edu Suite: A specialized training branch for the next-gen workforce, featuring instructor-controlled fault injection and structured pedagogy.Analog Mind: A human-powered toolkit (analogmind.netlify.app) featuring 25 practical methods for focus, research, and ideation in an increasingly noisy, AI-saturated landscape.The Entrepreneurial Foundation (WildFern Supply) I understand P&L, supply chains, and customer empathy because I’ve built a profitable e-commerce brand. At WildFern Supply, I managed material science R&D for small-batch waxes while building GA4 data pipelines to drive organic growth.Technical Toolkit:Industrial/Hardware: High-Voltage Diagnostics, J1939 CAN bus (CANalyzer), EVSE/OCPP Infrastructure, EPA 609, FAA Part 107.Software/Cloud: GCP (Compute Engine/IAM), Docker & Containerization, Node.js, React, RESTful APIs (Postman), IT Automation.Strategy: Quantitative Finance (Option Alpha/Tradier API), Product Strategy, Technical Writing (AutoTrades HQ Newsletter).I am looking to leverage this unique trifecta of hardware reliability, full-stack engineering, and business operations to lead product strategy in the Fleet Tech space.Connect with me to solve the real-world friction of the energy transition. c••••••••@gmail.com

Experience

1. Field Service Technician

   Orange EV

   Jun 2023 — Present · Cleveland, OH, US

   Strategic Technical Liaison & Infrastructure ExpertEngineering Bridge: Served as the primary technical link between field operations and HQ, translating on-site realities into engineering solutions for a 35-vehicle electric fleet.Infrastructure Lead: Directed installation and repair of EV charging systems, ensuring compliance with OCPP/ISO 15118 protocols and backend integrations.Thermal Management: Leveraged mechanical expertise to manage complex HVAC installations, optimizing cooling for vehicle cabins and charging hardware.Fleet Reliability: Maintained 98% uptime by pioneering predictive maintenance schedules derived from granular telematics data.Regional Leadership & Safety StandardizationMentorship: Trained a statewide technician cohort, enforcing strict NFPA 70E high-voltage safety compliance.Process Optimization: Standardized regional repair procedures, significantly reducing Mean Time to Repair (MTTR) through consistent troubleshooting methodologies.Stakeholder Management: Navigated high-stakes communications with clients, providing transparent technical updates and rapid-response service delivery.User Research & Continuous ImprovementField Advocacy: Acted as the \"voice of the technician,\" translating field frustrations with OEM software into high-priority bug reports and feature requests.UX Strategy: Managed the service ticket lifecycle, identifying UX gaps in legacy tools to inform the architecture of new fleet management software.Key Technical Proficiencies- Content Management System proficiency including SharePoint- EV Infrastructure: DCFC, L2 Charging, OCPP, J1772/CCS1 Protocols- Systems: High-Voltage Batteries, HVAC/R, Fleet Telematics, Thermal Management- Software: JavaScript, Firebase, Telematics Data Analysis, Predictive Modeling- Safety: HV Standards, PPE Compliance, Lockout/Tagout (LOTO).

Education

• Columbus State Community College

  Associate of Science - AS, Automotive Engineering Technology/Technician

• Youngstown State University

  Electrical and Electronics Engineering