Carter English
Client Services Agent | Operations
- Role
- Client Services Agent at TxODDS
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Carter English
I am a graduate from Butler University with a Bachelor\'s degree in Finance from the Lacy School of Business. My objective is to work in an analyst role in corporate finance, investment banking, risk management, or supply chain and operations. My varied occupational experiences have prepared me for an opportunity to learn about a niche part of a business. Preferably, the position has opportunity for advancement with high performance.
Experience
Client Services Agent
Aug 2025 — Present · Chicago, IL, US
Monitoring triage-alerts and escalated issues to ensure timely resolution of customer queries. • Providing first-line support for all customer inquiries, enhancing customer satisfaction. • Managing Robot Platform and P1 book ticketing, improving operational efficiency. • Collaborating with the Content, Data Acquisition, and Product Support teams to streamline issue escalation processes.
Education
Butler University
Bachelor's degree, Finance, General
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