Carter English
Senior Manager, Corporate Communications | M.Ed in Leadership & Policy
- Role
- Senior Manager, Corporate Communications at JetBlue
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Carter English
I’m a high performing, energetic and strategic communications professional with 14+ years of internal and external comms experience across the airline, hospitality and retail industries. I have a proven track record as a company spokesperson and brand ambassador, reinforcing the importance of impactful storytelling, and enhancing company culture and brand reputation. I excel in managing cross-functional projects, developing meaningful relationships and collaborating in highly matrixed Fortune 500 companies.
Experience
Senior Manager, Corporate Communications
Feb 2023 — Present · New York, NY, US
Oversees communications strategy, operations and business development to enhance our unmatched culture, engage crewmembers, and raise awareness for our employer brand• Supports the Chief People Officer along with other C-Suite leaders to develop messaging for newsletters, all hands town halls, company events, leadership summits and external events• Positions JetBlue as a leader in the aviation industry through internal communications, media relations, thought leadership initiatives, award submissions and social media• Advises and supports senior leaders on issues impacting JetBlue’s culture, crewmembers and JetForward strategy to achieve our mission of bringing humanity back to air travel• Serves as a trusted advisor and thought partner for corporate social responsibility (CSR) programs, social impact, organizational effectiveness, change management, crew relations, benefits and other HR related functions• Creates strategic communications generating both internal, external and social awareness in partnership with our Creative, Brand & Social teams• Streamlines editorial content across multiple channels including the intranet, leader newsletters, media relations, digital channels and social media • Leads aspects of reporting and measurement initiatives related to brand-specific channels to find increased engagement and content optimization opportunities• Partners with outside agency to mitigate crises and brand reputational risks
Education
The University of Texas at Arlington
Master of Education (M.Ed.), Leadership and Policy Studies
2010 — 2011
Hardin-Simmons University
BS, Communication: Public Relations & Advertising
2005 — 2009
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