Carter Autrey
Technical Analyst at Medallia
- Role
- Technical Analyst at Medallia
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
About Carter Autrey
As a Professional Services Technical Analyst I support the technical design and delivery of Experience Management solutions for our customers. I am developing and applying my expertise with Medallia’s product offerings to deploy solutions that meet our customers’ business needs. I collect and document technical requirements and specifications in collaboration with senior team members, configure the Medallia platform, and support Quality Assurance (QA), User Acceptance Testing (UAT), and launch processes with customers to ensure successful technical outcomes. Strong financial services and customer experience professional with a Bachelor of Business Administration - BBA focused in Management and Marketing with a Specialization in Professional Sales from The University of Alabama and a Masters of Business Administration - MBA focused in Information Systems at the University of Alabama at Birmingham. As a forever student and professional, I am a lifelong learner pursing better solutions and best practices to improve the future of each person and organization that I interact with.
Experience
Technical Analyst
Aug 2021 — Present · Birmingham, AL, US
Education
The University of Alabama
Bachelor of Business Administration - BBA, Management and Marketing with a Specialization in Professional Sales
2014 — 2018
University of Alabama at Birmingham
Master of Business Administration - MBA, Information Systems, Cum Laude
2019 — 2021
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