Carson M.
Endpoint Systems Administrator II @ U.S. Department of Veterans Affairs
- Role
- Endpoint Systems Administrator Ii at U.S. Department of Veterans Affairs
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Carson M.
My name is Carson, and I\'m a recent computer engineering graduate with a strong interest in computers, systems, and network engineering. My experience ranges from working with embedded systems and networks to troubleshooting hardware/software and supporting technical projects. I enjoy solving problems, learning new tools quickly, and contributing to projects that make technology more reliable and user-friendly.I’m especially interested in roles where I can grow as an engineer, build hands-on technical skills, and keep learning from experienced teammates. I’m motivated by the chance to make an impact and expand what I can do.
Experience
Endpoint Systems Administrator Ii
U.S. Department of Veterans Affairs
Jan 2026 — Present · Miami, FL, US
Provide Tier 2 technical support for end-user systems and infrastructure across VHA Miami facilities- Obtained and maintain an active U.S. Government security clearance to support sensitive operations- Install, configure, and maintain servers, switches, and networking equipment in data centers and remote locations- Image and deploy desktops, laptops, and mobile devices (Windows, iOS, Android) for end users- Support user applications, operating systems, and peripherals including printers, scanners, MFDs, and e-signature pads- Administer Active Directory, DHCP, Exchange, and VistA accounts, ensuring secure access and compliance- Manage inventory control and asset lifecycle, including hardware tracking, scanning, and disposal- Perform networking tasks such as cable patching, VLAN configuration, and circuit connectivity troubleshooting- Maintain VoIP systems (moves, adds, changes) and telecom rooms (IDF/TR)- Assist with budgeting, procurement, and acquisition for IT hardware and software- Support emergency management systems and specialized hardware (BCMA carts, COW/WOW workstations)- Deliver concierge-level service desk support, ensuring timely resolution of user issues- Participate in projects, SOP development, and compliance tasks for OIT End User Operations.
Education
Baxter Academy for Tech & Sciences
High School Diploma
2017 — 2021
Wentworth Institute of Technology
Bachelor of Science - BS, Computer Engineering
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