Neil Carroll
Senior Account Manager @Adyen
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WORK HISTORY
Senior Account Manager @Adyen
Munich, DE
Crafting merchant-specific account development plansBuilding high-touch, consultative and positive relationships with our merchants through regular and open communicationsDelivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.Price negotiation by working closely with Pricing Team to determine mutually beneficial outcomes for Adyen and MerchantTracking merchant project deliverables and ensuring merchant activities are updated within internal IT Tools, such a project management software and CRMUnderstanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needsCollaboration with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience
EDUCATION
Corporate Finance Institute® (CFI)
Accounting and Finance
Cistercian College Roscrea
Leaving Certificate pre- University, Business Administration and Management, General
University College Dublin
Bachelor of Commerce - BCom Commerce and German, Financial Management, Marketing, Management Accountancy, German Language
Universität Passau
BWL, Economics, Finance, Marketing
SKILLS
ABOUT NEIL CARROLL
Professional Background: Experienced Senior Account & Client Project Manager skilled in understanding client needs, requisite solution delivery with a customer-centric approach.With over a decade of experience, I specialize in client-facing, commercial project management roles across e-commerce, sales enablement, and fintech, particularly in payments processing. My career is marked by a proven track record in growing organisational revenue, nurturing client relationships, negotiation, and establishing trust with decision-makers and C-level stakeholders. By deeply understanding client needs, I consistently deliver value-adding solutions, driving success and strategic growth for both clients businesses and employer organisations.
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