Carrie Yury
Managing Director, Digital @JPMorganChase
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WORK HISTORY
Managing Director, Digital @JPMorganChase
Los Angeles, CA, US
Collaborate with quad leaders to deliver on OKR’s centering user needs to deliver business results.• Direct teams across Chase’s broad digital consumer platform, including our digital assistant, web and mobile channels, financial tools, utilities, and personalization and insights teams. • Connect qualitative insights, service design, strategy and experimentation across the product development lifecycle.• Leverage AI for efficiency and customer value.
EDUCATION
UC Irvine
Master of Fine Arts (MFA), Fine/Studio Arts
University of California, Santa Cruz
B.A., Double Major: Literature and Studio Art
University of Chicago
Masters; coursework and orals completed for PhD, Cultural Studies/Critical Theory and Analysis
SKILLS
ABOUT CARRIE YURY
At JPMorgan Chase, I lead as Managing Director and Head of UX Research for Digital, leveraging expertise in executive management, team leadership, and human centered design. My mission centers on driving innovation and fostering collaboration across design, product, and technology teams to develop impactful digital banking solutions. My career reflects a commitment to applying human-centered design methods to solve complex challenges in financial services and beyond. Passionate about advancing research methodologies, I empower diverse teams to create transformative products that enhance user experiences and deliver meaningful business outcomes.
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