Carrie Muse Ward

About Carrie Muse Ward

Incorporating Quality during the strategy phase helps organizations better understand the customer needs and expectations, ultimately leading to improved products and services. I am driven by a deep passion for ensuring product quality from initial conception to final release. My commitment to excellence extends beyond testing; it encompasses the entire Software Development Lifecycle (SDLC). I have 15+ years of dedicated Quality Assurance experience working in several different industries while ensuring the highest standards for Quality. I take pride in my software testing skills and make valuable contributions towards enhancing the overall software quality. I have contributed to successfully delivering accessible digital products, identified appropriate test strategies and test environment requirements based on application-specific technical and functional characteristics, and fostered a team environment of collaboration, respect, and continuous learning: I excel in promoting digital inclusivity by guiding teams to adhere to the WCAG guidelines. Accessibility is integrated into my QA practices, ensuring that products are usable by individuals of all abilities: I have honed my skills in fostering seamless collaboration among cross-functional teams. My ability to effectively communicate complex technical issues and create comprehensive test cases is integral to a project\'s success: I prioritize the identification and rectification of defects at their source. Extensive root cause analysis and close collaboration with development teams, resulting in robust software solutions: I firmly believe in continuous improvement\'s value. I actively seek ways to optimize QA processes, streamline testing workflows, and enhance defect reporting mechanisms. Process refinement contributes significantly to project timelines and overall efficiency.I am always eager to connect with professionals who share a passion for Quality and are committed to creating exceptional software experiences. Let\'s work together to raise the bar on Quality and drive successful project outcomes.

Experience

1. Functional Qa Manager

   JAGGAER

   Mar 2024 — Present · NC, US

Education

• University of Phoenix

  Master of Business Administration - MBA, Business Administration and Management, General

• University of North Carolina Wilmington

  Bachelor, Accounting

Skills

• Requirements Analysis
• Software Development Life Cycle (Sdlc)
• Requirements Gathering
• Agile Methodologies
• Sql
• Visio
• Testing
• Sharepoint
• Databases
• Quality Assurance
• Microsoft Sql Server
• Software Project Management
• Software Development
• Scrum
• Software Documentation
• Sdlc