Carrie Johnson
Senior Director of Customer Marketing @ symplr | CMA Customer Marketing Certified | Pragmatic Institute Certified
- Role
- Senior Director Customer Marketing at symplr
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Carrie Johnson
As an enthusiastic and versatile communications professional, I have grown passionate about evaluating the information needs of clients (internal, external, or business partners) and exceeding their expectations. My background in building and maintaining relationships includes success in various formats:* Client Briefings* Marketing* Sales* Project Management* Technical Documentation.Clients and partners want to work with well-organized companies that help them succeed. This requires the right set of products and services but also the right communication model to foster a good experience with the product, brand, and organization. One of my greatest strengths is the ability to put myself in a user\'s shoes. Through careful consideration of his/her needs, I have been successful in implementing tools and programs that help them reach their desired outcomes.My work allows me to focus on improving B2B relationships in the technology sector through the execution of creative client briefings. I work at the front end of the sales cycle to generate the pipeline by showing ways in which their problems could be solved and providing the best possible experience with the company. Strengths: Strategy, Program Management, Meeting Facilitation, Customer Presentations, Writing, Corporate Messaging and Executive Communications.
Experience
Senior Director Customer Marketing
Jul 2025 — Present
Education
Syracuse University
MS, Information Management
Clarkson University
BS, Technical Communication
Rensselaer Polytechnic Institute
Certificate, Human Computer Interaction
Skills
- Business Process
- Photography
- Vendor Management
- Cross-Functional Team Leadership
- Workshop Facilitation
- Software as a Service (Saas)
- Marketing
- Team Leadership
- Leadership
- Enterprise Software
- Program Management
- Event Management
- Customer Relationship Management (Crm)
- Software Documentation
- Marketing Management
- Sales
- Project Management
- Management
- Desktop Publishing
- Strategy
- Technical Writing
- Cloud Computing
- Consulting
- Web Project Management
- Crm
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