Carrie Watts
Microsoft Customer Success Manager @SHI International Corp.
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WORK HISTORY
Microsoft Customer Success Manager @SHI International Corp.
Austin, TX, US
As a Microsoft Customer Success Manager, I work directly with SHI Account Executives to support SHI Enterprise Agreement customers, helping strategize for and execute their True-Ups and Renewals. My goal is to be the first point of contact and project manager for all Microsoft needs as I help customers select, deploy, and manage Microsoft technology by evaluating their current licensing environment and making informed decisions for long-term Microsoft infrastructure planning and the EA renewal process.
EDUCATION
College of Charleston
Bachelor of Science, Sociology, Minor in Crime, Law and Society
SKILLS
ABOUT CARRIE WATTS
Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million \"software-only\" regional reseller into a $14 billion+ global provider of information technology products and services. From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment. Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals.
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