Carrie Rodgers
Manager, Customer Support Training Development @JetBlue
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WORK HISTORY
Manager, Customer Support Training Development @JetBlue
Salt Lake City, UT, US
Led a team of Curriculum Developers responsible for the release of all training programs for Customer Support, a home-based work force. This includes initial, continuous and regulatory training initiatives delivered via classroom, online and blended learning programs.\\\\n\\\\nCommunicated regularly with key stakeholders regarding the development, implementation and evaluation of training initiatives. With a focus on data-driven programs, I directed and coordinated the collection of both training proficiency and on-the-job performance data of newly hired crewmembers. This data is then analyzed and used for program improvement.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Thomas Edison State University
Bachelors
ABOUT CARRIE RODGERS
I bridge data, design, and delivery. As a Learning and Development leader, I…
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