Carrie Norton
Account Manager at GlobalMeet
- Role
- Account Manager at Globalmeet
- Location
- Overland Park, KS, US
- LinkedIn followers
- 500 followers
About Carrie Norton
I am a master\'s educated customer success management professional with extensive experience providing the leadership and support needed to achieve key organizational customer success-related goals and objectives. I can work with diverse customers, building and maintaining long-term, professional relationships with strategic business partners and stakeholders based on the effectiveness of the solutions, level of service, and support provided. In addition, I am skilled in identifying customer needs, presenting customized solutions that enhance the customer\'s chances of success. I am continually recognized for the ability to deliver impactful results while leading in fast-paced, dynamic business environments. Areas of Expertise Include:Business Solutions • Customer Success Management Leadership • Business DevelopmentKey Account Management • Business Process Improvement • Client Engagement & RetentionProblem Resolution • Customer Success Best Practices • Strategic Business PartnershipsCustomer Relationship Management • Client Education & Training • Strategy & ExecutionStakeholder Communication • Client Needs Analysis • Contract Negotiations
Experience
Account Manager
Nov 2023 — Present · Overland Park, KS, US
Education
Baker University
Master of Business Administration - MBA, Business Administration
Emporia State University
Bachelor of Science - BS, Marketing
Skills
- Marketing Strategy
- Direct Sales
- Strategic Partnerships
- Salesforce.com
- Lead Generation
- Accounting
- Unified Communications
- Cloud Computing
- Crm
- Selling
- Sales Process
- Sales
- Selling Skills
- Account Management
- Customer Relationship Management (Crm)
- Leadership
- B2b
- Management
- Trade Shows
- Saas
- Sales Presentations
- Webinars
- Sales Management
- Telecommunications
- Software as a Service (Saas)
- Business Development
- Managed Services
- Sales Operations
- Channel
- Training
- New Business Development
- Marketing
- Solution Selling
- Business Planning
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