Johann Carreno

About Johann Carreno

I’m a senior learning and product professional with a passion for helping customers and teams thrive through innovative and engaging learning experiences. With over a decade of experience at the intersection of instructional design, customer education, and media production, I create learning solutions that resonate, empower, and drive real business impact.What I bring to the table:Proven success leading end-to-end design and production of customer-centric e-learning, videos, and blended programs.Deep expertise in SaaS enablement and customer success enablement, partnering closely with product, customer success, and curriculum teams to ensure learning content supports business objectives and client outcomes.A collaborative leadership style, fostering creative, high-performing teams that consistently deliver quality at scale.Hands-on proficiency with tools like Articulate 360, Adobe Creative Suite, Camtasia, and LMS platforms (Docebo, Cornerstone, LearnUpon, Elucidat, Workday) to build impactful and scalable content.A passion for continuous improvement, using data, learner feedback, and performance metrics to refine and optimize learning strategies.My mission:To help companies create customer education and internal enablement programs that engage, inspire, and deliver measurable results — while building positive, collaborative partnerships along the way- Let’s connect if you’re looking for a leader who can- Drive customer and employee success through impactful education- Design scalable, human-centered learning solutions- Align training with customer, employee needs, and business priorities

Experience

1. Learning & Development, Us Manager

   Exodigo

   May 2025 — Present · TX, US

Education

• University of Connecticut

  Bachelor's degree, Human Services, General

  2007 — 2009

• CT State Norwalk

  Associate of Science (A.S.), Graphic Design

  2004 — 2007

• Texas A&M University

  Master’s Degree, Learning Design & Technology

  2015 — 2017

Skills

• E-Learning
• Writing
• Editing
• Educational Technology
• Blackboard Coursesites
• Adult Education
• Graphic Design
• Troubleshooting
• Sales Management
• Livecode
• Instructional Design
• Crm
• Employee Training
• Adobe Creative Suite
• Customer Service
• Technical Support
• Translation
• Digital Media
• Blackboard Collaborate
• Curriculum Development
• Event Planning
• Program Management
• Spanish
• Problem Solving
• Public Speaking
• Illustrator
• Teaching
• Budgets
• Invoicing
• Indesign
• Staff Development
• Social Media
• Accounts Payable
• Powerpoint
• Photography
• Leadership
• Educational Leadership
• Training
• Curriculum Design
• Graphics