Carolina P.
Business Development, Renewals, Customer Success
- Role
- Sr Renewal Sales Representative at BlackBerry
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Carolina P.
Dynamic Renewals and Sales Associate with an Industrial Engineering background and over 15 years of solid experience with Fortune 500 companies. Successful professional and decision maker, with a proven record of delivering results and increasing revenues in diverse industries, markets, and territories. Oriented to solve customer needs and provide immediate solutions. Bilingual, fluent in English and Spanish- Revenue Growth - High Volume Customer Interaction- Address Objections - Sales Communications - Proficient in Microsoft Office and Salesforce - Quote and Order processing
Experience
Sr Renewal Sales Representative
Mar 2022 — Present · Miami-Fort Lauderdale, FL, US
Responsible for a portfolio of accounts in the SLED market (State, Local, and Education) in the AMER territory and managed a quota of $4,3M -Consistently utilized Salesforce CRM tools to track and manage activity, forecast business, and process proposals to Blackberry’s installed base-Renew Subscriptions by providing a quote and consistent follow-up, communicating directly with distributors, resellers, and end users-Deliver customized solutions to the unique needs of existing customers via a collaborative and consultative sales process, by upgrading and upselling Cybersecurity products and services-Acted as a resource by providing exceptional customer service through answering questions and resolving subscription issues.
Education
Florida International University - College of Business
Certification, Lean Systems
2012 — 2012
Florida International University - College of Business
Certification, Logistics, Materials, and Supply Chain Management
2012 — 2012
Florida International University - College of Business
Certification, Green Belt - Six Sigma
2012 — 2012
FIS-Foundation for International Services, Inc
Washington, USA, Marketing
2001
UIS - UNIVERSIDAD INDUSTRIAL DE SANTANDER
BS, Major in Industrial Engineering
Florida Atlantic University
Certification, Sales and Marketing Management
2018 — 2018
Skills
- Pricing
- Key Account Management
- Sales Process
- Project Management
- Salesforce.com
- Product Marketing
- Negotiation
- Contract Negotiation
- Selling
- Business Development
- Cross-Functional Team Leadership
- Export-Import
- Forecasting
- Microsoft Office
- Sales
- Organizational Development
- B2b
- Project Planning
- Channel Partners
- Leadership
- Sales Operations
- Bilingual
- Marketing
- Customer Relationship Management (Crm)
- Direct Sales
- Lead Generation
- Management
- Team Management
- Sap
- Account Management
- Crm
- Telecommunications
- Customer Satisfaction
- Training
- New Business Development
- Solution Selling
- Business Planning
- Operations Management
- International Sales
- Strategy
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