Caron Salter-Hill
Sales & Customer Service Manager @Orega
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WORK HISTORY
Sales & Customer Service Manager @Orega
Birmingham, GB
Sales- Generate profitable new business by managing entire sales cycle from enquiry level to close of saleP & L responsibility- Accountable for the performance and profitability of the business centreCustomer Service- Ensure teams work collectively to create an exceptional office environment that provides a professional, courteous and responsive impression with clients, their customers and guests through the development of exceptional standards in reception, communication and servicing activity within the office operationOperations- Overseeing the compliance and administration of centre accounting systems & functions to include billing processing, and accounts payable processing- Corporate technology and systems to include data management of sales, reservation, and service informationPeople management- Overall responsibility for the centre team- Developing the team by communicating business goals and objectives, establishing standards and communicating centre performance on a regular basis- Conducting performance management on a regular basis including training related functions- Responsible for the communication of all operations, procedures, business development and policy issues to the Customer Service team
EDUCATION
Woodrush. Bourneville College.
Business Studies.
ABOUT CARON SALTER-HILL
Orega is the leading independent provider of Serviced Office Space in the UK. With Orega Offices you can move your office quickly and easily around our business centre, or even expand into new locations; you are able to increase the size of your office to adapt to the growth of your company. Orega’s professional offices are strategically placed to take full advantage of the main transport links and offer a range of business solutions including Virtual Offices, Meeting/Conference rooms and state of the art IT and telecoms infrastructure. Orega Business Centres are managed by a dedicated customer service team who go far above what’s required to keep your building running to the highest standard, whilst providing administrative services, mail handling, phone answering and general maintenance. Orega Virtual office packages are perfect for SME’s and Start-ups that a looking for a stepping stone into physical office space or a move into new markets. Depending on the package you choose, you can have access to all of Orega’s business lounges, co-working spaces, dedicated desks, a professional business address, phone answering services and mail handling. For more information visit our website or contact me at c••••••••@orega.com or on 01•••62 to arrange a viewing.
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