Carol Zimmerman
Revcycle Engagement Lead @Leidos
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WORK HISTORY
Revcycle Engagement Lead @Leidos
EDUCATION
Avila University
Bachelor of Arts, Psychology
Baker University
Master of Science, Management
SKILLS
ABOUT CAROL ZIMMERMAN
Quality/Process Improvement and Operations Leader with 20+ years of experience in Healthcare and Telecom. Known for ability to overhaul and transform systems, processes and teams with collaboration and integrity. Creative problem solver with proven abilities in organizational Change Management, facilitation, negotiation and process improvement. Innovator with ability to work across organizations and functions and create high-performing teams, often starting with a blank slate. Competencies include:• Change Management• Organizational Agility• Business Negotiations• Analytics and Key Performance Indicators (KPI)• Process Improvement/Redesign• Project Leadership• Program Management• Organizational Development• Business Operations • Client/Customer/Account Management• Employee/Team Development• HIPAA Compliance
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