Carol Brown
Project Manager at US Bank
- Role
- Project Manager at U.S. Bank
- Location
- Shawnee, KS, US
- LinkedIn followers
- 500 followers
About Carol Brown
Results-oriented professional with strong focus on customer service, problem solving, and…
Experience
Project Manager
May 2015 — Present
Member of the Fleet Operations Support team in the Corporate Payment Systems organization• Maintain the Business Continuity Plan for the Fleet Solutions organization• Coordinate internal and external audits for the Fleet Solutions organization• Maintain Standard Operating Procedures (SOPs) for Fleet Solutions Customer Service Representatives.
Education
Goshen College
English
Emporia State University
Bachelor of Science in Education
Hesston College
Associates in liberal arts
Skills
- Troubleshooting
- Account Management
- Team Leadership
- Banking
- Risk Management
- Software Documentation
- Sdlc
- Leadership
- Process Improvement
- Portfolio Management
- Customer Satisfaction
- Crm
- Business Analysis
- Program Management
- Vendor Management
- Call Centers
- Workshop Facilitation
- Cross Functional Team Building
- Coaching
- Risk Assessment
- Customer Service
- Management
- Team Building
- Budgets
- Human Resources
- Event Planning
- Analysis
- Sales
- Strategic Planning
- Cross-Functional Team Leadership
- Project Management
- Problem Solving
- Recruiting
- Strategy
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