Carolyn Pippin

Senior Director, Client Services at Iron Mountain

Role
Senior Director, Client Services at Iron Mountain
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Carolyn Pippin

As an accomplished Senior Director with over a decade of experience in customer success management, I have a proven track record of driving success for global clients. In all my roles, I have leveraged my expertise in developing scalable, repeatable, and consistent business processes and my lean Six Sigma green belt certification to drive measurable improvements in enhancing customer experience, streamlining operations, and optimizing expenses. I am committed to fostering a culture of excellence and continuous improvement, coaching and mentoring my teams, and building solid relationships with clients, stakeholders, and cross-functional teams.

Experience

  1. Senior Director, Client Services

    Iron Mountain

    Jun 2023 — Present

Education

  • California State University, Northridge

    BA, Journalism, Minor Women's Studies

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