Carolyn Pang

Senior Ux Researcher @Oracle

Vancouver, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2021 — Present

Senior Ux Researcher @Oracle

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Design, plan, recruit, and conduct user research for the NetSuite product. Research activities include usability studies, competitive evaluations, participatory design sessions, surveys, and cognitive walkthroughs.Partner with designers, product managers, developers, and technical writers to represent user needs during product definition. Deliver clear, unbiased presentations that highlight the impact of customer experience on business goals.

EDUCATION

2008 — 2010

British Columbia Institute of Technology

Bachelor of Technology (B.Tech.), with Distinction, Computer Systems, HCI

2013 — 2018

Simon Fraser University

Doctor of Philosophy (Ph.D.), Human Computer Interaction

N/A

McGill University

Postdoctoral Fellowship, Human Computer Interaction

2011 — 2013

Simon Fraser University

Master of Science (M.Sc.), Human Computer Interaction

SKILLS

CssResearchWeb AnalyticsDigital MediaContent Management Systems (Cms)ManagementDigital GovernmentUser Interface DesignUsabilitySap PortalSap ProductsContent ManagementLeadershipJavaInteraction DesignCross-Functional Team LeadershipUser ExperienceJavascriptEnterprise SoftwareDigital StrategyAdobe Creative SuiteCascading Style Sheets (Css)Human Computer InteractionInteractive FormsHtmlSapTeam LeadershipPublic SpeakingUser Experience DesignWordpressSap Web Page ComposerPublic SectorDreamweaverWeb DevelopmentBusiness AnalysisWeb DesignJqueryInformation ArchitectureProduct Management

ABOUT CAROLYN PANG

I am an experienced technology leader and UX researcher, honoured to be recognized as a Google Anita Borg Scholar and NSERC Scholar. My passion lies in employing qualitative and quantitative research methods to understand user behaviours, needs, and motivations, driving design vision.With over 15 years of management experience, I have successfully led teams responsible for the digital experience of IT applications in the private and public sectors. My work and research, exploring the intersection of people, communities, and technologies for digital cities, have been published in renowned conferences, journals, and books.My doctoral research, funded by an NSERC Postgraduate Scholarship (PGS D), focused on the impact of location-based technologies on human experiences in metropolitan cities. My expertise spans HCI, CSCW, and social computing.

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Carolyn Pang — Senior Ux Researcher at Oracle in Vancouver, BC, CA | Unifers