Carolyn Payne

About Carolyn Payne

Extensive product knowledge in a large multinational bank. Provide exceptional customer service to a wide variety and diverse work groups to successfully resolve difficult scenarios to deliver win-win results. Achieved aggressive goals in quick resolution of escalated, confidential, and sensitive cases in order to protect bank reputation and save money.Results driven leader with a big picture mentality and making a difference. Experienced in creative problem solving while maintaining an open mind in an ever changing industry.Banking • Consultive Customer Service • Compliance Expert • Policy Alignment • Team Leadership/Motivation • Diplomatic Oral and Written Communications • Brand Development • Integrity • Product Education • Problem Solver • Investigator • Flexible • Initiative • Dedicated • Focused • Self-Directed • Passionate • Organized • Efficient • Cash Handling • Sales • Collaborative Relationship Builder • Interpersonal Awareness • Social Responsibility StrenghtsFinder Top 5- Input, Intellection, Strategic, Ideation, Achiever

Experience

1. Planner

   Precoa

   Oct 2015 — Present · Tigard, OR, US

Education

• Hillsboro High School

  High School

  1992 — 1995

Skills

• Operational Risk
• Credit
• Reliable
• Cash Management
• Banking
• Risk Management
• Legal Assistance
• Bankruptcy
• Loyal
• Deposits
• Payments
• Customer Service
• Motivated Self-Starter
• Innovative
• Highly Organized & Strong Analytical Abilities
• Finance
• Community Outreach
• Goal Oriented
• Research
• Relationship Management
• Conflict Resolution
• Fcra
• Goal-Oriented Individual with Strong Leadership Capabilities
• Written Correspondence
• Volunteer Management
• Training
• Fdcpa
• Leadership
• Financial Services
• Management
• Call Centers
• Consumer Reporting
• Volunteer Recruiting
• Microsoft Word
• Tcpa
• Loans
• Microsoft Excel
• Diversity & Inclusion
• Credit Cards
• Financial Risk