Carolyn McDonnell-Forester
Customer Success Manager
- Role
- Customer Success Manager at Crow Canyon Software
- Location
- Charleston, SC, US
- LinkedIn followers
- 500 followers
About Carolyn McDonnell-Forester
I am a results-oriented customer success manager with 10+ years of experience in SaaS environments. I have a proven track record of onboarding, account, and project management, driving customer satisfaction and retention. I am skilled in building strong client relationships and delivering tailored solutions to meet customer needs. Extensive experience and highly successful in filling pipelines and closing revenue opportunities. Strong acumen and success in healthcare and technology-related sales, management, marketing, and business development. Industries include Biomedical, Infusion, Home Care, Pharmaceutical, Technology and Consulting. I love driving new strategies to improve customer service success and forging long-term relationships. Delivering Customer, Client, and Patient \"Experience Excellence\" is my passion, and people often tell me it is what I\'m best at.
Experience
Customer Success Manager
Dec 2018 — Present · US
Education
Northern Illinois University
Bachelor of Science - BS
1987 — 1991
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