Carolyn Valdez

Administrative Assistant at MFE Inspection Solutions, Inc. with expertise in customer service

Role
Administrative Assistant at MFE Inspection Solutions
Location
Pasadena, TX, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Carolyn Valdez

Versatile Administrative Assistant with experience in customer service, office…

Experience

  1. Administrative Assistant

    MFE Inspection Solutions

    Nov 2023 — Present · Pasadena, TX, US

    Greet and direct visitors, maintaining a professional and welcoming reception area while ensuring a smooth check-in process.·Provide comprehensive administrative support, including organizing files and managing databases to facilitate efficient information access.·Assist the sales team by scheduling appointments, coordinating logistics, and managing calendars to streamline operations.·Answer all incoming calls, direct them to the appropriate departments, and take detailed messages to ensure effective communication across the office.·Maintain the reception area, including cleaning and restocking supplies, to uphold a neat and organized environment.·Create purchase orders (POs) for office supplies and equipment needs, negotiating with vendors to maintain budget efficiency and timely procurement.·Keep track of office supply inventory, ensuring necessary items are well-stocked and replenished as needed.·Manage inbound and outbound communications, supporting business development through effective initial client engagement.·Process rental quotations, reservations, and contracts in compliance with company policies, ensuring accuracy and data integrity.·Maintain and update the Customer Relationship Management (CRM) system on Monday.com, ensuring client interactions and records are accurate to support strategic engagement.·Coordinate daily equipment logistics, managing deliveries, returns, and pickups with customers and internal team members.·Monitor rental equipment to ensure fleet readiness and optimal operational status.·Deliver prompt and effective customer service, addressing client inquiries and ensuring high levels of satisfaction.·Provide general support to office staff, contributing to efficient day-to-day operations and fostering a collaborative work environment.

Education

  • San Jacinto College

    Associate's Degree

    2022 — 2024

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Carolyn Valdez — Administrative Assistant at MFE Inspection Solutions in Pasadena, TX, US | Unifers