Carolyn Torres
Sr Director, Process Automation & Optimization @Impellam Group
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WORK HISTORY
Sr Director, Process Automation & Optimization @Impellam Group
US
EDUCATION
Florida Atlantic University
Bachelor of Business Administration - BBA, Marketing
ABOUT CAROLYN TORRES
With over 17 years of experience in the MSP industry, I specialize in VMS technology implementation and operations. For the past four years, I\'ve led a team focused on process automation and data optimization. Our efforts have driven innovation and efficiency, reducing manual workloads for both internal teams and external customers. This allows them to dedicate more time and resources to client satisfaction, ultimately enhancing the overall service experience.As a creative problem-solver, I excel at overcoming challenges and delivering significant ROI in both financial resources and workforce productivity. I am passionate about leveraging process automation to save costs and free up valuable time, allowing teams to focus on high-impact tasks that drive growth and success.
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