Carolyn Smyth
Director, Digital Advice @Sun Life
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WORK HISTORY
Director, Digital Advice @Sun Life
Waterloo, ON, CA
EDUCATION
Life Management Institute
Fellow
University of Waterloo
BA
SKILLS
ABOUT CAROLYN SMYTH
Experienced leader with proven success in leading strategic concepts through to execution of business solutions in a Financial Services context- Known for ability to work across teams, building relationships, influencing direction and collaboratively challenging the status quo to achieve break-through progress - Excellent communication skills – able to interact effectively across all levels of the organization - Experienced in leading and managing both direct and virtual teams to drive results - Experienced in leading complex initiatives both in a business and information technology (IT) capacity - Strong facilitation, collaboration and negotiation skills - Knowledgeable in measurement and analytics strategies and tactics to drive continuous improvement - Skilled in practical business case development for strategic investment - Strong knowledge of Canadian Group Benefit, Group Retirement and Individual Insurance and Investment markets - Subject expertise in Digital Client Experience, Campaign Management and Marketing Automation capabilities to optimize inbound and outbound client engagement strategies
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