Carolyn Smolko
AVP of Contact Center Operations @Parallon
Nashville, TN, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2021 — Present
AVP of Contact Center Operations @Parallon
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Nashville, TN, US
SKILLS
Performance ManagementEmployee TrainingEmployee BenefitsCall CentersInsuranceLeadershipVendor ManagementSoftware DocumentationBusiness AnalysisProgram ManagementChange ManagementManagementTeam BuildingCross-Functional Team LeadershipBusiness ProcessTrainingCustomer SatisfactionProcess ImprovementHealth InsuranceCustomer ExperienceBusiness Process ImprovementCustomer ServiceVisioContact Centers
ABOUT CAROLYN SMOLKO
AVP of Contact Center Operations at Parallon
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